Cancellation & Return Policy

Refund policies

14 Days No Questions Asked FREE Returns.

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 7-10 working days, depending on your card issuer's policies.

Note that you will only be refunded the final amount after deduction of transaction charges, whatever may be incurred to process your payment and refund.

Order Cancellation Policy

Please submit any cancellation via e-mail to, or call on our business phone at +91 90430 81529.

You may cancel your order anytime before we fulfill it, i.e. any time before your order is shipped from our end.

The time available to cancel an order once you place it depends on what time of the day you place your order and may vary from 2 hours to 48 hours.

Once an order is fulfilled you will receive a shipping confirmation email (with subject: Package Order # Shipped) from Happster confirming the shipping details of your order. Order cancellation will only be accepted before you receive this Package Shipped email from Happster.

Given almost all our orders are customized due to prescription lenses, we forward prescriptions received in an order almost immediately for manufacturing lenses. Therefore, it is not advisable to cancel your orders once you place them. Kindly review your order twice before you place it.